Legal · Terms

Terms of Service

The terms that govern your use of WhiteOak.IO — and, at the top, the six of them a district's counsel reads first.

Last updated  April 25, 2026
The terms at a glance
Who owns your financial dataYour district
Our licence to itTo run the Service only
Uptime target99.5%
Notice before a price change60 days
Export window after termination90 days
Liability capFees paid that year
Governing lawState of New York
12 SECTIONS · ALL OF THEM BELOW
99.5%
uptime target
60 days
notice before a price change
90 days
to export after termination
NY
governing law
12
sections, all of them below
You keep
Full ownership of every figure you upload.
We may not
Use your data for anything but the Service.
You get
90 days to export it if you leave.
Section 01

Acceptance

By accessing or using WhiteOak.IO, you agree to these Terms. If using on behalf of a school district, you represent you have authority to bind that organization.

Section 02

Description of Service

WhiteOak.IO is a cloud-based budget intelligence platform for K-12 school districts and municipalities, including budget monitoring, invoice validation, exception detection, AI-generated insights, board packet generation, and ERP data integration.

Section 03

Accounts

  • You must provide accurate information when creating an account.
  • You are responsible for maintaining the confidentiality of your credentials.
  • You must notify us immediately of any unauthorized access.
  • Accounts may not be shared with users outside the subscribing district.
Section 04

District Data

You retain full ownership of all financial data your district uploads. By uploading data, you grant WhiteOak a limited license to process and display that data solely to provide the Service. We will never use your data for any other purpose.

"Solely to provide the Service" is the whole of the licence. There is no clause anywhere in this document that lets your figures be used to train a model, sold, or shown to anyone outside your district.
Section 05

Acceptable Use

You agree not to use the Service for unlawful purposes, attempt to access another district's data, reverse engineer the platform, upload malicious files, or misrepresent your identity.

Section 06

Subscription & Payment

  • Subscriptions are billed as agreed in your order.
  • We reserve the right to adjust pricing with 60 days notice before renewal.
  • We do not offer refunds for partial subscription periods.
Section 07

AI Features

AI-generated content (board packets, insights, summaries) is for informational purposes only and should not be relied upon as official financial statements or legal advice. You are responsible for reviewing all AI-generated outputs before presenting to boards or stakeholders.

Section 08

Service Availability

We target 99.5% uptime. We are not liable for downtime caused by third-party services, SFTP connectivity issues at your ERP vendor, or events outside our control.

Section 09

Limitation of Liability

To the maximum extent permitted by law, WhiteOak shall not be liable for indirect or consequential damages. Our total liability to you in any calendar year shall not exceed the fees you paid in that year.

Section 10

Termination

We may suspend access if you violate these Terms. Upon termination, your data is retained for 90 days for export, then permanently deleted.

Section 11

Governing Law

These Terms are governed by the laws of the State of New York.

Section 12

Contact

WhiteOak.IO
Email: colinhamilton@whiteoakio.net

Questions

Have counsel read it and come back.

If a clause here does not work for your district, say which one. These terms have been changed before because somebody asked a fair question about them.

Email colinhamilton@whiteoakio.net Or read the Privacy Policy  ·  Support